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Missed call text back for tree services.

Nobody answers a phone with a running chainsaw 40 feet up. JobCatcher texts the callers you miss within seconds, asks how tall the tree is and how close it is to the house or power lines, and lets them book an estimate. Storm calls get flagged so you see them first.

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No card to set up. From $39/month once you're live. No contract.

JobCatcher setup screen for Tree Service: ready-made booking questions you can keep, change or delete — Your tree service setup: ready-made, change anything

What calls look like for tree services

Tree work is mostly estimates: trims, removals, stump grinding and the leaning oak someone has been worried about for a year. Those callers want someone to come look, and they usually ask two or three companies. Getting back first, with a time, wins a lot of them.

After a storm it's a different job entirely. Limbs on roofs, trees across driveways, branches on lines. Those calls come in all at once, and you need to know which ones are dangerous before you start calling back.

One missed call, start to finish

Example with a made-up business. The texts below are what the customer and you would see.

7:05 AM. Gary calls Tall Timber Tree Care. You're in a bucket truck on a removal across town. Nobody answers.

Text to Gary, seconds laterHi, this is Tall Timber Tree Care. Sorry we missed your call! Tell us what you need and book a time: jobcatcherapp.com/b/… Reply STOP to opt out.

Gary taps the link, picks Tree or limb fell (storm damage), answers two quick questions, adds the address and picks an open time.

Text to youURGENT - NEW JOB (missed call) Name: Gary Morgan Phone: (254) 555-0117 Needs: Tree or limb fell (storm damage) - Is it on the house, a car or a power line? On the garage roof, not on any lines - Is it blocking a driveway, road or door? Yes, blocking the driveway Address: 1209 Post Oak Ln (Booking a time now)

Gary gets a confirmation with links to reschedule or cancel. The job is pinned to the top of JobStation as URGENT. When you head out, you tap On my way.

Text to Gary, in your own wordsTall Timber Tree Care: crew is headed your way now.

Questions already written for tree service

Pick Tree Service as your trade and your booking form starts with these. Each choice asks its own two follow-up questions. You can edit any of them, remove them or write your own.

Trim or prune a treeHow tall is the tree? (under 25 ft, 25-50 ft, 50+ ft)Are branches near the house, roof or power lines?
Remove a treeHow tall is it? (under 25 ft, 25-50 ft, 50+ ft)How close is it to the house, fence or power lines?
Tree or limb fell (storm damage)Is it on the house, a car or a power line? (If on a power line, stay away and call 911.)Is it blocking a driveway, road or door?
Grind or remove a stumpHow many stumps, and about how wide? (inches)Is there a gate? About how wide is it?
Check a sick or leaning treeIs it leaning toward the house, driveway or play area?What do you see: dead limbs, cracks, mushrooms, no leaves?
OtherFor anything else, in the customer's own words.

Emergencies jump the line

You pick the words that mean drop everything. For tree services that's usually things like tree on house, limb on power line or blocked driveway. When a customer uses one, the job alert says URGENT and the job is pinned to the top of JobStation, the app where you run your jobs.

Set it up the way tree services work

Let the form size the job. Trim and removal callers are asked how tall the tree is and how close it is to the house or power lines, so you can tell a quick trim from a crane job.
Flag storm damage. Add tree on house, limb on power line and blocked driveway to your urgent words. The storm option also tells callers to stay away from downed lines and call 911.
Check gate width before stump jobs. The stump option asks how many stumps, how wide, and how wide the gate is, so you know if your grinder fits.

Pricing

Solo: $39/month. Everything you need to catch and book jobs.

Pro: $79/month. For shops with a crew: 2 crew members included (each extra person is $20/month), a crew schedule, review requests and a choice of phone voice.

Setup is free. Going live is a one-time $35 activation fee to register your local number with US phone carriers. Your first month is charged with the activation fee, then it renews monthly. No contract. Full pricing.

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Questions from tree services

What does a storm caller get asked?

If they pick Tree or limb fell, the form asks whether it's on the house, a car or a power line (and tells them to stay away and call 911 if it's on a line), and whether it's blocking a driveway, road or door.

Can people book estimates themselves?

Yes. They pick a time inside the hours you set. Set the job length to how long an estimate visit takes.

Can I get reviews after big removals?

On Pro, tap once when the job is done to text the customer a Google review request.

Do I have to answer every text myself?

You decide. Reply to a job alert from your phone, or tap Reply in JobStation. AI sorts incoming customer texts (action needed, complaint, question) but never writes to customers on its own.