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Missed call text back for plumbers.

When water is coming through a ceiling, people call plumbers until one answers. If you're in a crawl space with both hands on a fitting, that call goes to the next name on Google. JobCatcher texts every caller you miss within seconds, gets the details of the leak or clog, and lets them book a time you actually have open.

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No card to set up. From $39/month once you're live. No contract.

JobCatcher setup screen for Plumbing: ready-made booking questions you can keep, change or delete — Your plumbing setup: ready-made, change anything

What calls look like for plumbers

Plumbing calls split into two kinds. The emergency calls (a burst supply line, a water heater dumping into the garage, sewage coming up a floor drain) come from people who will hire whoever responds first. The planned calls (a running toilet, a slow drain, a faucet swap) come from people who will happily wait a day or two, but only if someone actually gets back to them.

Both kinds land at the worst times: first thing in the morning when everyone finds the puddle, during dinner, and on cold snaps when pipes freeze all at once. A plumber running calls alone can easily miss a third of the phone calls in a busy week, simply because you can't answer with a wet wrench in your hand.

One missed call, start to finish

Example with a made-up business. The texts below are what the customer and you would see.

7:42 AM. Maria calls Riverbend Plumbing. You're halfway through a water heater install across town. Nobody answers.

Text to Maria, seconds laterHi, this is Riverbend Plumbing. Sorry we missed your call! Tell us what you need and book a time: jobcatcherapp.com/b/… Reply STOP to opt out.

Maria taps the link, picks Leak or burst pipe, answers two quick questions, adds the address and picks an open time.

Text to youURGENT - NEW JOB (missed call) Name: Maria Lopez Phone: (210) 555-0142 Needs: Leak or burst pipe - Is water still leaking now? Slowing down, I shut the main off - Where is the leak? Under the kitchen sink Address: 412 Oak Hollow Dr (Booking a time now)

Maria gets a confirmation with links to reschedule or cancel. The job is pinned to the top of JobStation as URGENT. When you head out, you tap On my way.

Text to Maria, in your own wordsRiverbend Plumbing: Dave here, heading your way now. About 20 minutes.

Questions already written for plumbing

Pick Plumbing as your trade and your booking form starts with these. Each choice asks its own two follow-up questions. You can edit any of them, remove them or write your own.

Clogged drain or toiletWhich drain? (kitchen, bathroom, toilet, or all of them)Is water backing up or overflowing anywhere?
Leak or burst pipeIs water still leaking now? (Shut off your main water valve if you can.)Where is the leak? (under sink, ceiling, wall, yard)
No hot water / water heaterDo you smell gas? (If you smell gas, leave and call 911.)Gas or electric, and roughly how old is the water heater?
Toilet running or won't flushIs it running, leaking at the base, or not flushing?Is it the only toilet in the home?
Dripping faucet or fixtureWhich fixture? (kitchen, bath, shower, outdoor)Repair it, or install a new one you already have?
OtherFor anything else, in the customer's own words.

Emergencies jump the line

You pick the words that mean drop everything. For plumbers that's usually things like burst pipe, flooding or sewage backup. When a customer uses one, the job alert says URGENT and the job is pinned to the top of JobStation, the app where you run your jobs.

Set it up the way plumbers work

Set realistic job lengths. A drain clearing and a water heater swap don't take the same time. Set how long each kind of job takes so customers only see openings you can really hit.
Use your own booking link if you already have one. If your schedule lives in Jobber or Housecall Pro, JobCatcher can send callers to that link instead of its own calendar.
Turn on an after-hours text. Late-night callers with a slow leak can book the next morning. You decide what the night message says.

Pricing

Solo: $39/month. Everything you need to catch and book jobs.

Pro: $79/month. For shops with a crew: 2 crew members included (each extra person is $20/month), a crew schedule, review requests and a choice of phone voice.

Setup is free. Going live is a one-time $35 activation fee to register your local number with US phone carriers. Your first month is charged with the activation fee, then it renews monthly. No contract. Full pricing.

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Questions from plumbers

Can it tell a burst pipe from a dripping faucet?

Yes. You choose the words that mean drop everything, like burst pipe, flooding or sewage backup. If a customer uses one, the job alert is marked URGENT and pinned to the top of JobStation. A dripping faucet comes through as a normal job.

What does the customer get asked about a leak?

If they pick Leak or burst pipe, the form asks whether water is still leaking (and tells them to shut off the main valve if they can) and where the leak is. You can change those questions or add your own.

I already run my schedule in Housecall Pro. Do I need to switch?

No. Paste your Housecall Pro, Jobber or Calendly booking link in Settings and callers are sent there to pick a time. JobCatcher still texts them back and sends you the job details.

Do customers see my personal cell number?

No. Texts go out from your local JobCatcher number, signed with your business name. You can reply to a job alert from your phone and it goes to the customer from that business number.