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Missed call text back for pest control companies.
People who just found mice in the pantry or a wasp nest over the front door want someone booked today. JobCatcher texts the pest control calls you miss within seconds, asks what they're seeing and where, and lets them book a visit while you're still on your route.
No card to set up. From $39/month once you're live. No contract.

What calls look like for pest control companies
Pest calls are emotional. A homeowner who saw a rat in the kitchen or woke up with bites isn't going to wait patiently for a callback. They'll call the next company. A quick reply that says yes, we got you, here's a time, keeps them from shopping around.
There's also a steady stream of planned work: termite inspections for home sales, quarterly treatments, ants in spring. Those are recurring customers worth a lot over a year, and the first call is where you win them.
One missed call, start to finish
Example with a made-up business. The texts below are what the customer and you would see.
4:25 PM. Angela calls Shield Pest Solutions. You're treating a crawl space and your phone is in the truck. Nobody answers.
Angela taps the link, picks Wasps, bees or hornets nest, answers two quick questions, adds the address and picks an open time.
Angela gets a confirmation with links to reschedule or cancel. The job is pinned to the top of JobStation as URGENT. When you head out, you tap On my way.
Questions already written for pest control
Pick Pest Control as your trade and your booking form starts with these. Each choice asks its own two follow-up questions. You can edit any of them, remove them or write your own.
- Ants, roaches or spiders insideWhat are you seeing and where? (kitchen, bath, outside)Any pets or small kids in the home?
- Mice or ratsSeen live ones, droppings, or heard noises in walls?Where: kitchen, attic, garage, basement, walls?
- Wasps, bees or hornets nestIs anyone allergic or been stung? (If someone can't breathe, call 911.)Where is the nest and how high? (eaves, ground, in a wall)
- Termites or damaged woodWhat did you see: flying swarmers, mud tubes, soft wood?Do you need an inspection report for a home sale?
- Bed bugsHave you seen the bugs, or only bites?How many rooms or beds are affected?
- OtherFor anything else, in the customer's own words.
Emergencies jump the line
You pick the words that mean drop everything. For pest control companies that's usually things like wasp nest by the door, allergic or bed bugs. When a customer uses one, the job alert says URGENT and the job is pinned to the top of JobStation, the app where you run your jobs.
Set it up the way pest control companies work
- Ask about kids and pets. The indoor pest option asks whether there are pets or small kids in the home, which helps you plan the treatment.
- Separate inspections for home sales. The termite option asks if they need an inspection report for a sale, so those time-sensitive jobs stand out.
- Make allergy calls urgent. Add words like allergic, stung or bed bugs to your urgent list so those alerts are pinned to the top.
Pricing
Solo: $39/month. Everything you need to catch and book jobs.
Pro: $79/month. For shops with a crew: 2 crew members included (each extra person is $20/month), a crew schedule, review requests and a choice of phone voice.
Setup is free. Going live is a one-time $35 activation fee to register your local number with US phone carriers. Your first month is charged with the activation fee, then it renews monthly. No contract. Full pricing.
Questions from pest control companies
What does a wasp or bee caller get asked?
Whether anyone is allergic or has been stung (with a line to call 911 if someone can't breathe), and where the nest is and how high. You can change those questions.
Can it handle bed bug calls discreetly?
The caller answers on a private page from a text link: whether they've seen bugs or only bites, and how many rooms are affected. Nobody has to explain it out loud.
Can I use it for recurring treatments?
New customers can book their first visit through the form. If you turn on reminders, customers get a text before the visit, from 30 minutes to a day ahead, for jobs booked up to 5 days out.
Does it work in Spanish?
Yes. The form has an Español button, and Spanish-speaking customers get their texts in Spanish.
Helpful guides
- How to book Spanish-speaking customers
- What to text a customer after a missed call
- How much does a missed call cost a contractor?
- All guides