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Missed call text back for septic companies.

When a septic system backs up into the house, the homeowner calls every company in the county. You're on a pump truck and can't pick up. JobCatcher texts each missed caller within seconds, asks whether sewage is inside and when it was last pumped, and books the visit.

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No card to set up. From $39/month once you're live. No contract.

JobCatcher setup screen for Septic: ready-made booking questions you can keep, change or delete — Your septic setup: ready-made, change anything

What calls look like for septic companies

Septic calls are either routine or urgent, with little in between. Routine pump-outs and inspections for home sales can be scheduled out. Backups, alarms and soggy drain fields are emergencies, and those callers go with whoever answers.

Real estate inspections have a hard deadline: the closing date. Those callers need to know quickly that you can fit them in, and they'll keep calling around until someone confirms.

One missed call, start to finish

Example with a made-up business. The texts below are what the customer and you would see.

8:30 AM. Wayne calls Countryside Septic. You're pumping a tank 40 minutes away. Nobody answers.

Text to Wayne, seconds laterHi, this is Countryside Septic. Sorry we missed your call! Tell us what you need and book a time: jobcatcherapp.com/b/… Reply STOP to opt out.

Wayne taps the link, picks Septic alarm going off, answers two quick questions, adds the address and picks an open time.

Text to youURGENT - NEW JOB (missed call) Name: Wayne Sutton Phone: (936) 555-0172 Needs: Septic alarm going off - Any sewage inside or water pooling in the yard? No sewage inside, a little water in the yard - Is the pump's breaker on? Yes, the breaker is on Address: 18240 FM 1960 Rd (Booking a time now)

Wayne gets a confirmation with links to reschedule or cancel. The job is pinned to the top of JobStation as URGENT. When you head out, you tap On my way.

Text to Wayne, in your own wordsCountryside Septic: truck is on the way, about 45 minutes.

Questions already written for septic

Pick Septic as your trade and your booking form starts with these. Each choice asks its own two follow-up questions. You can edit any of them, remove them or write your own.

Septic tank pumpingWhen was it last pumped? (year or 'not sure')Is the lid easy to reach, buried, or unknown?
Septic backing upIs sewage inside the house? (If yes: stay clear, stop using water)All drains or just one? When was it last pumped?
Inspection for home saleBuying or selling? What's the closing date?When was it last pumped? Do you know where the lid is?
Septic alarm going offAny sewage inside or water pooling in the yard?Is the pump's breaker on? (Cut water use until we arrive)
Bad smell or soggy yardWhere? (inside, near the tank, over the drain field)When was it last pumped? (year or 'not sure')
OtherFor anything else, in the customer's own words.

Emergencies jump the line

You pick the words that mean drop everything. For septic companies that's usually things like backing up or alarm going off. When a customer uses one, the job alert says URGENT and the job is pinned to the top of JobStation, the app where you run your jobs.

Set it up the way septic companies work

Ask when it was last pumped. Most septic options ask when the tank was last pumped, which tells you a lot before you arrive.
Find the lid before you go. The pumping and inspection options ask whether the lid is easy to reach, buried or unknown, so you can plan for digging.
Prioritize closing dates. The inspection option asks whether they're buying or selling and the closing date.

Pricing

Solo: $39/month. Everything you need to catch and book jobs.

Pro: $79/month. For shops with a crew: 2 crew members included (each extra person is $20/month), a crew schedule, review requests and a choice of phone voice.

Setup is free. Going live is a one-time $35 activation fee to register your local number with US phone carriers. Your first month is charged with the activation fee, then it renews monthly. No contract. Full pricing.

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Questions from septic companies

What does a backup caller get asked?

Whether sewage is inside the house (with instructions to stay clear and stop using water), whether it's all drains or just one, and when it was last pumped.

Can it flag alarms and backups as urgent?

Yes. Add words like backing up and alarm going off. The alert is marked URGENT and pinned to the top of JobStation.

Can I book inspections for home sales?

Yes. Inspection for home sale is a built-in option that asks buying or selling, the closing date, when it was last pumped and where the lid is.

Do I need a new number?

No. Keep your number. Forward the calls you miss to JobCatcher; we text you the exact code to dial for your carrier.