JobCatcher

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Missed call text back for roofers.

You can't take calls from a pitched roof, and after a hailstorm half the neighborhood is calling at once. JobCatcher texts every missed caller back within seconds, asks about the leak or storm damage, and lets them book an inspection. You climb down to a list of real jobs instead of a voicemail box.

No card to set up. From $39/month once you're live. No contract.

JobCatcher setup screen for Roofing: ready-made booking questions you can keep, change or delete
Your roofing setup: ready-made, change anything

What calls look like for roofers

Roofing calls spike right after weather. A hail or wind storm can bring more calls in two days than you'd normally get in a month, and homeowners are calling several roofers at once because they know everyone is busy. The roofer who gets back first usually gets the inspection.

The rest of the year is a mix of active leaks (urgent, and often the start of a bigger job), missing shingles, inspections for home sales, and quotes for full replacements. Those quote calls are high value, so letting one go to voicemail is expensive.

One missed call, start to finish

Example with a made-up business. The texts below are what the customer and you would see.

9:20 AM. Linda calls Ironwood Roofing. You're on a tear-off with no free hand for the phone. Nobody answers.

Text to Linda, seconds laterHi, this is Ironwood Roofing. Sorry we missed your call! Tell us what you need and book a time: jobcatcherapp.com/b/… Reply STOP to opt out.

Linda taps the link, picks Storm or hail damage, answers two quick questions, adds the address and picks an open time.

Text to youNEW JOB (missed call) Name: Linda Nguyen Phone: (817) 555-0123 Needs: Storm or hail damage - Tree on the roof or power lines down? No, just hail. Dents on the gutters too - Are you filing an insurance claim? Yes Address: 27 Meadowlark Way (Booking a time now)

Linda gets a confirmation with links to reschedule or cancel. When you head out, you tap On my way.

Text to Linda, in your own wordsIronwood Roofing: Chris is heading over for your inspection now.

Questions already written for roofing

Pick Roofing as your trade and your booking form starts with these. Each choice asks its own two follow-up questions. You can edit any of them, remove them or write your own.

Emergencies jump the line

You pick the words that mean drop everything. For roofers that's usually things like active leak, tree on roof or storm damage. When a customer uses one, the job alert says URGENT and the job is pinned to the top of JobStation, the app where you run your jobs.

Set it up the way roofers work

Pricing

Solo: $39/month. Everything you need to catch and book jobs.

Pro: $79/month. For shops with a crew: 2 crew members included (each extra person is $20/month), a crew schedule, review requests and a choice of phone voice.

Setup is free. Going live is a one-time $35 activation fee to register your local number with US phone carriers. Your first month is charged with the activation fee, then it renews monthly. No contract. Full pricing.

Set it up freeHow it works

Questions from roofers

Can it handle a flood of calls after a storm?

Yes. Every missed caller gets a text, at most one every 12 hours per number, and can book an inspection time on their own. There's no per-call or per-minute charge.

What does a storm-damage caller get asked?

If they pick Storm or hail damage, the form asks whether a tree is on the roof or power lines are down (and tells them to stay clear), and whether they're filing an insurance claim. You can edit or add questions anytime.

Can I use it for full replacement quotes?

Yes. Quote for a new roof is one of the built-in options, so those leads come through clearly labeled.

Will it book me on days it's raining?

Customers only see open times inside the hours you set. If weather shuts you down, tap those times in JobStation to block them.

Helpful guides

Other trades