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Missed call text back for fence and deck builders.
You're setting posts or framing a deck with a nail gun, not holding a phone. JobCatcher texts the callers you miss within seconds, asks how much fence or how big a deck and what material, and books the estimate. You get a rough scope before you drive out.
No card to set up. From $39/month once you're live. No contract.

What calls look like for fence and deck builders
Fence and deck projects are almost always shopped. Homeowners call two or three builders in spring, get estimates, and pick one. Responding first and showing up on time is a real edge.
Repairs come in year-round: a leaning section after a storm, a gate that won't latch, a loose railing. Some are urgent (the dog keeps getting out, or a deck board is unsafe), and those customers want someone fast.
One missed call, start to finish
Example with a made-up business. The texts below are what the customer and you would see.
10:10 AM. Brian calls Cedar & Post Fence Co.. You're setting posts in concrete on another job. Nobody answers.
Brian taps the link, picks Install a new fence, answers two quick questions, adds the address and picks an open time.
Brian gets a confirmation with links to reschedule or cancel. When you head out, you tap On my way.
Questions already written for fencing and decks
Pick Fencing & Decks as your trade and your booking form starts with these. Each choice asks its own two follow-up questions. You can edit any of them, remove them or write your own.
- Install a new fenceAbout how many feet long, and how tall?Material wanted (wood, vinyl, chain link)? Old fence to remove?
- Repair fence or gateWhat's wrong? (leaning posts, broken boards, sagging gate)What's it made of, and about how many sections?
- Build a new deckRough size (e.g. 12x16 ft)? Ground level or raised?Material wanted? (wood or composite)
- Repair deck or railingWhat's wrong? (rotten boards, loose railing, stairs)Is it unsafe to walk on right now?
- Stain or seal fence/deckFence or deck? Rough size (feet long or sq ft)?When was it last stained? Any peeling?
- OtherFor anything else, in the customer's own words.
Emergencies jump the line
You pick the words that mean drop everything. For fence and deck builders that's usually things like fence down, dog getting out or gate broken. When a customer uses one, the job alert says URGENT and the job is pinned to the top of JobStation, the app where you run your jobs.
Set it up the way fence and deck builders work
- Rough out the size first. New fence callers are asked how many feet and how tall, and the material they want. Deck callers are asked the rough size, ground level or raised, and wood or composite.
- Flag safety issues. The deck repair option asks if it's unsafe to walk on right now. Add words like fence down or dog getting out to your urgent list.
- Book staining in slow weeks. Stain and seal requests can fill gaps in your schedule. Callers pick from the times you leave open.
Pricing
Solo: $39/month. Everything you need to catch and book jobs.
Pro: $79/month. For shops with a crew: 2 crew members included (each extra person is $20/month), a crew schedule, review requests and a choice of phone voice.
Setup is free. Going live is a one-time $35 activation fee to register your local number with US phone carriers. Your first month is charged with the activation fee, then it renews monthly. No contract. Full pricing.
Questions from fence and deck builders
What does a new-fence caller get asked?
About how many feet long and how tall, the material they want (wood, vinyl or chain link), and whether there's an old fence to remove.
Can I use it for deck builds too?
Yes. Build a new deck asks the rough size, whether it's ground level or raised, and wood or composite.
Can it handle a gate that won't close?
Repair fence or gate is a built-in option. Add gate broken or dog getting out to your urgent words so those come first.
Can I send my own booking link?
Yes. Paste your Calendly, Jobber or Housecall Pro link in Settings and callers are sent there to pick a time.
Helpful guides
- Should contractors let customers book online?
- How to get more Google reviews as a contractor
- How much does a missed call cost a contractor?
- All guides