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Missed call text back for locksmiths.

A locked-out customer will call every locksmith on the map until one picks up. If you're mid-job, that's a lost call. JobCatcher texts your missed callers back within seconds, asks whether it's a home or car and what lock or vehicle it is, and gets the job on your schedule.

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No card to set up. From $39/month once you're live. No contract.

JobCatcher setup screen for Locksmith: ready-made booking questions you can keep, change or delete — Your locksmith setup: ready-made, change anything

What calls look like for locksmiths

Lockouts are the most urgent calls in the trades, and the least loyal. The caller is standing outside their house or car and will go with whoever responds first. A text in seconds that says you're on it is often enough to stop them calling the next number.

Not every call is a lockout. Rekeys after a move, new locks, car keys and fobs, and broken locks are planned jobs that pay well. Those callers want a price and a time, and they'll book with whoever gets back to them.

One missed call, start to finish

Example with a made-up business. The texts below are what the customer and you would see.

9:48 PM. Jordan calls KeyStone Lock & Key. You're rekeying a rental property on the other side of town. Nobody answers.

Text to Jordan, seconds laterHi, this is KeyStone Lock & Key. Sorry we missed your call! Tell us what you need and book a time: jobcatcherapp.com/b/… Reply STOP to opt out.

Jordan taps the link, picks Locked out of my car, answers two quick questions, adds the address and picks an open time.

Text to youURGENT - NEW JOB (missed call) Name: Jordan Ellis Phone: (512) 555-0109 Needs: Locked out of my car - Is a child or pet locked in the car? No, nobody inside - What is the car's make, model and year? 2019 Honda Civic Address: Parking lot, 5600 Burnet Rd (Booking a time now)

Jordan gets a confirmation with links to reschedule or cancel. The job is pinned to the top of JobStation as URGENT. When you head out, you tap On my way.

Text to Jordan, in your own wordsKeyStone Lock & Key: Alex is on the way, about 15 minutes.

Questions already written for locksmith

Pick Locksmith as your trade and your booking form starts with these. Each choice asks its own two follow-up questions. You can edit any of them, remove them or write your own.

Locked out of my homeIs a child, pet or anyone at risk inside? (If so, also call 911.)What lock is it? (regular knob, deadbolt, keypad/smart)
Locked out of my carIs a child or pet locked in the car? (If so, call 911 now.)What is the car's make, model and year?
Rekey or change my locksHow many doors or locks?Keep the same locks (rekey) or install new ones?
Need a car key or fob madeWhat is the car's make, model and year?Do you still have one working key, or are all keys lost?
Broken lock or key stuckWhich door: front, back, garage, or a business?Can you still lock the door and keep it secure?
OtherFor anything else, in the customer's own words.

Emergencies jump the line

You pick the words that mean drop everything. For locksmiths that's usually things like locked out, child or pet inside, or key broke in lock. When a customer uses one, the job alert says URGENT and the job is pinned to the top of JobStation, the app where you run your jobs.

Set it up the way locksmiths work

Get the vehicle details first. Car lockouts and key requests ask for the make, model and year, so you can check you have the right blank or programmer.
Put safety in the questions. Lockout options ask if a child or pet is inside, and tell the caller to call 911 too if so. You'll see that answer in the alert.
Write your own night message. Turn on the after-hours text and say exactly what you offer at night.

Pricing

Solo: $39/month. Everything you need to catch and book jobs.

Pro: $79/month. For shops with a crew: 2 crew members included (each extra person is $20/month), a crew schedule, review requests and a choice of phone voice.

Setup is free. Going live is a one-time $35 activation fee to register your local number with US phone carriers. Your first month is charged with the activation fee, then it renews monthly. No contract. Full pricing.

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Questions from locksmiths

Can it flag lockouts with a kid or pet inside?

Yes. Add phrases like child inside or pet inside to your urgent words. The alert is marked URGENT and pinned to the top of JobStation, and the form itself tells them to call 911.

Can I get the car make and model before I call?

Yes. The car lockout and key options ask for make, model and year. The key option also asks whether they still have one working key.

Does it work at night?

Yes. Missed calls get texted any time. You choose whether night callers get your normal text or an after-hours message.

Can I take payment by text?

Paste your Square, Stripe, PayPal or Venmo link and tap Request payment on the job. The money goes straight to you.